Terms and Conditions

These LendingTree Terms and Conditions (“Terms”) are entered into by LendingTree and the Company shown on the Marketing Services Agreement (“Agreement”) that incorporates these Terms. All capitalized terms not defined herein shall have the meaning set forth in the Agreement.  The parties hereby agree and acknowledge as follows:

Mortgage Loans Policy

All capitalized terms not otherwise defined in this policy shall have the meanings ascribed to them in the LendingTree Terms and Conditions.

Company Information. Company shall provide the Company Information to LendingTree prior to Launch, and shall maintain current and accurate Company Information at all times during the Term. Company will promptly notify LendingTree of the revocation, suspension or surrender of any applicable Company licenses, permits, authorizations and/or exemptions that Company relies on to offer Company Products in the states in which it will do business through the LendingTree Site.

Licenses. Upon LendingTree’s request, Company shall certify that it is properly licensed to offer Company Products, to receive the Services provided by LendingTree, and to perform its obligations in the states in which it is doing business. Upon LendingTree’s request, Company shall provide LendingTree with a copy of any bank charter(s), licenses, permits, authorizations and exemptions related thereto.

Evaluate QFs. Company shall have sole responsibility for evaluating and responding to QF and QF Information received through the LendingTree Site or through direct communications between Consumers and Company.

Respond to QFs. At least one Company Response must be delivered for the Company Product type requested.

Provide Complete and Accurate Disclosures. Company shall provide all notices and disclosures required by Applicable Law in connection with its transactions with Consumers.

Maintain Loan Documents. LendingTree shall retain copies of all documents relating to the transactions conducted through the LendingTree Site for Consumers whose QFs are transmitted to Company. Subject to Applicable Law and pursuant to a request from Company’s governmental regulator(s), LendingTree shall provide such regulator with a copy of these documents promptly after Company or its governmental regulator(s) makes a request to LendingTree. LendingTree further acknowledges that by providing the Services, it may be subject to examination and oversight by the OCC, and LendingTree hereby agrees that it shall cooperate fully in any such governmental examination and oversight.

Company shall retain copies of all documents relating to its transactions with Consumers in accordance with Applicable Law. Company acknowledges that LendingTree may request a copy of these documents in connection with a regulatory examination, other request from a regulator (including any required annual report) or other governmental or regulatory requirement and in such event Company shall provide LendingTree with a copy of these documents, including, but not limited to, HUD-1s and GFEs (or Loan Estimate and Closing Disclosure), no later than ten (10) business days after LendingTree makes a written request to Company for such documents or such earlier timeframe as may be required by such regulator or requirement. Company acknowledges that LendingTree is under an obligation to produce loan documents for examination by its regulators, and that in the event Company fails to produce such documents in a timely manner, LendingTree may be subject to significant consequential damages. Therefore, Company shall reimburse LendingTree for all expenses associated with a failure by Company to comply with these document maintenance and delivery requirements, in addition to paying a Liquidated Damages fee of fifty dollars ($50) per loan file that is requested and not timely delivered. “Liquidated Damages” shall mean an amount to be paid, not as a penalty, where the parties have determined that damages are uncertain and not capable of being ascertained by any satisfactory or known rule.

Fee Prohibition. Company may not charge or collect a fee from Consumers for use of the LendingTree Site.

Electronic Consents. To the extent LendingTree obtains Consumer consent for electronic disclosures and delivers disclosures and communications electronically to its Consumers, Company will have in place a mechanism to withdraw such consent when requested by the Consumer.

Canopy. Company, or LendingTree on behalf of Company, as applicable, may create an account(s) and associated password(s) to access Canopy. Company shall designate an authorized user of its Canopy account to make changes to the Company Information in Canopy. Company is solely responsible for maintaining the confidentiality of Company’s account information and is responsible for all activities that occur under Company’s account or password. Company will immediately notify LendingTree of any unauthorized use of Company’s account or password promptly following discovery and shall promptly notify LendingTree of any personnel whose access to Canopy should be terminated. Company will not provide any third party with access to Company’s password or account without LendingTree’s express, prior written consent. Unless otherwise approved by LendingTree in writing, Company may update pricing and volume parameters via Canopy on Thursdays (excluding federal holidays) between 9 am – 5 pm Eastern time. In addition, unless otherwise approved by LendingTree in writing, Company shall not be able to reduce its holiday and weekend volume parameters to less than thirty-three percent (33%) and fifty percent (50%) respectively of Company’s weekday volume parameters.

Reports. Company shall provide LendingTree the following report through Canopy, the LendingTree Site or in any other manner expressly agreed to by the parties in writing:

No later than 5:00 p.m. eastern standard time on the third (3rd) business day of each month, Company shall report:

Company should report a loan as closed within three (3) business days after the expiration of any applicable borrower rescission period. In the event Company fails to provide reporting in accordance with this section for four (4) or more months in a calendar year, regardless if such failure occurs consecutively, LendingTree may, in its sole discretion: (x) assess a one thousand dollar ($1000.00) penalty fee, in addition to any amounts due and owing hereunder, and/or (y) change Company’s pricing to Transmission Fees only. For purposes of clarity, Company may be subject to the penalty fees more than once per calendar year (provided by way of example only: If Company fails to provide reporting in January, February, March, and April, submits a report in May, and fails to provide reporting again in June, July, August, and September, Tree may assess an additional one thousand dollar ($1000.00) penalty fee. Any penalty fees assessed pursuant to this section shall be invoiced separately and subject to the payment terms set forth in the Terms.

Prohibited Activities. Company will not suggest or encourage Consumers to contact LendingTree for the purpose of having the Consumer “cancel” their QF.

Description of Fees. Fees for the Services are market-based fees determined in accordance with a proprietary formula based on the various services, expenses and other expenditures incurred by LendingTree in relation to the promotion, maintenance and marketing of the LendingTree Site and services to generate, deliver and meet daily demand for Calls, Clicks and Leads in a particular state (where applicable). LendingTree will provide Company with current pricing prior to Company’s first receipt of Clicks or Leads, and upon Company’s request.

A “Transmission Fee” is the Fee charged for each Lead transmitted to Company. A “Click Fee” is the Fee for a Consumer clicking on a link and arriving at the Company-designated website. For Click Fees, Company is required to provide a designated landing page or to permit LendingTree to supply Company with a landing page to use for such purpose. The number of Clicks shall be limited to one for any Consumer who clicks through more than once in any forty-eight (48) hour period. Purchase, refinance, and home equity products will be offered. Fees for purchase, refinance, and home equity Clicks will be based upon the state attribute of such Click.

Modification of Fees. LendingTree and Company may agree to pricing, volume parameters, or Evaluation Criteria, or subsequently adjust any pricing, volume parameters, or Evaluation Criteria listed above. Such agreements and changes must be mutually agreed upon by the parties in writing (email or through Canopy acceptable) prior to implementation. Any and all changes will be considered effective on the date agreed to by both parties. In addition to making changes to pricing in Canopy as permitted herein, Company may request modifications be made by its Account Manager. The Account Manager will make the agreed upon modifications and update Canopy accordingly. Company will receive an email notification through Canopy confirming each modification.

Attribution. Company Products provided to a Consumer whose QF Information were transmitted to Company through the LendingTree Site shall be deemed to have been “originated” through the LendingTree Site unless Company, within ten (10) business days after LendingTree’s written request, supplies LendingTree with reasonable verification that Company received such Consumer’s request through another marketing channel.

Personal Loans Policy

All capitalized terms not otherwise defined in this policy shall have the meanings ascribed to them in the LendingTree Terms and Conditions.

Company Information. Company shall provide the Company Information to LendingTree prior to Launch and shall thereafter maintain current and accurate Company Information at all times during the Term. Company will promptly notify LendingTree of the revocation, suspension or surrender of any applicable Company licenses, permits, authorizations and/or exemptions that Company relies on to offer Company Products in the states in which it will do business through the LendingTree Site.

Respond to QFs. At least one Company Response must be delivered for the Company Product type requested.

Reports. Company shall provide LendingTree the following reports in a mutually agreed upon manner:

  • No later than 5:00 p.m. eastern standard time on the third (3rd) business day of each month, Company shall report: i) the number of closed loans or other credit transactions entered into with Consumers during the preceding month, ii) the Company Response information for each Consumer, along with each Consumer’s name and Qualification Form number, the date the Qualification Form was received, the loan amount and the closing date for the loan and iii) any other information reasonably requested by LendingTree. Company should report a loan as closed within three (3) business days after the expiration of any applicable borrower rescission period. In the event Company fails to provide reporting in accordance with this Section 3.8 for four (4) or more months in a calendar year, regardless if such failure occurs consecutively, LendingTree may, in its sole discretion: (x) assess a one thousand dollar ($1000.00) penalty fee, in addition to any amounts due and owing hereunder, and (y) change Company’s pricing to Transmission Fees only. For purposes of clarity, Company may be subject to the penalty fees more than once per calendar year (provided by way of example only: If Company fails to provide reporting in January, February, March, and April, submits a report in May, and fails to provide reporting again in June, July, August, and September, LendingTree may assess an additional one thousand dollar ($1000.00) penalty fee. Any penalty fees assessed pursuant to this Section shall be invoiced separately and subject to the payment terms.

Consumer Contact. Company may contact a Consumer for up to thirty (30) days following a Company Response to such Consumer. After thirty (30) days, Company may continue to contact a Consumer; provided, however, that: (i) Company has obtained the Consumer’s express consent to be contacted by Company in accordance with Applicable Law; and (ii) Company discontinues contact with the Consumer in the event such Consumer revokes his or her consent to be contacted by Company. In the event Company declines to provide a Company Response following transmission of a Consumer’s QF Information, Company is prohibited from contacting the Consumer in any manner unless the Consumer reaches Company through another marketing source.

In the event LendingTree reasonably believes that Company is in violation of this section, LendingTree will notify Company, in writing (email acceptable) (the “InitialViolation Notice”) requesting that Company take corrective action to remediate the issue. If (i) Company fails to correct the issue within ten (10) business days following receipt of the Initial Violation Notice, or (ii) LendingTree determines that Company continues to violate this section within thirty (30) days of receipt of the Initial Violation Notice, LendingTree will issue a second (2nd) violation notice in writing (email acceptable) to Company the (“Final Violation Notice”) in which LendingTree will a assess a penalty in an amount equal to five percent (5%) of the total amount invoiced in the previous month. LendingTree will continue to assess such penalty fee each month until written confirmation from Lender that the issue has been remediated is received.

Description of Fees. A “Transmission Fee” is the Fee charged for each Lead transmitted to Company. A “Closed Loan Fee” is the Fee for each loan or other type of credit product “originated” through the LendingTree Site and closed by Company. The Closed Loan Fee is based on the Company Product type and/or amount closed.

Attribution. Company Products provided to a Consumer whose QF Information was transmitted to Company through the LendingTree Site shall be deemed to have been “originated” through the LendingTree Site unless Company, within ten (10) business days after LendingTree’s written request, supplies LendingTree with reasonable verification that Company received such Consumer’s request through another marketing channel. In the event that LendingTree determines that Company has failed to report a transaction entitling LendingTree to a Closed Loan Fee, Company shall promptly pay LendingTree the Closed Loan Fee attributable to such loan plus interest thereon at the rate of one and a half percent (1.5%) per month until paid in full. In addition, Company shall pay a service fee equal to fifty percent (50%) of the applicable Closed Loan Fee for each such loan.

Modification of Fees. LendingTree and Company may agree to pricing, volume parameters, or Evaluation Criteria, or subsequently adjust any pricing, volume parameters, or Evaluation Criteria listed above. Such agreements and changes must be mutually agreed upon by the parties in writing (email or through Canopy acceptable) prior to implementation. Any and all changes will be considered effective on the date agreed to by both parties. In addition to making changes to pricing in Canopy as permitted herein, Company may request modifications be made by its Account Manager. The Account Manager will make the agreed upon modifications and update Canopy accordingly. Company will receive an email notification through Canopy confirming each modification.

Automobile Loans Policy

All capitalized terms not otherwise defined in this policy shall have the meanings ascribed to them in the LendingTree Terms and Conditions.

Company Information. Company shall provide the Company Information to LendingTree prior to Launch, and shall maintain current and accurate Company Information at all times during the Term. Company will promptly notify LendingTree of the revocation, suspension or surrender of any applicable Company licenses, permits, authorizations and/or exemptions that Company relies on to offer Company Products in the states in which it will do business through the LendingTree Site.

Licenses. Upon LendingTree’s request, Company shall certify that it is properly licensed to offer Company Products, to receive the Services provided by LendingTree, and to perform its obligations in the states in which it is doing business. Upon LendingTree’s request, Company shall provide LendingTree with a copy of any bank charter(s), licenses, permits, authorizations and exemptions related thereto.

Respond to QFs. At least one Company Response must be delivered for the Company Product type requested.

Reports. Company shall provide LendingTree the following reports in a mutually agreed upon manner:

Description of Fees. A “Transmission Fee” is the Fee charged for each Lead transmitted to Company. The Transmission Fee is determined by the Company Product indicated in the QF. A “Closed Loan Fee” is the Fee for each loan or other type of credit product “originated” through the LendingTree Site and closed by Company. The Closed Loan Fee is based on the Company Product type and/or amount closed.

Attribution. Company Products provided to a Consumer whose QF Information was transmitted to Company through the LendingTree Site shall be deemed to have been “originated” through the LendingTree Site unless Company, within ten (10) business days after LendingTree’s written request, supplies LendingTree with reasonable verification that Company received such Consumer’s request through another marketing channel. In the event that LendingTree determines that Company has failed to report a transaction entitling LendingTree to a Closed Loan Fee, Company shall promptly pay LendingTree the Closed Loan Fee attributable to such loan plus interest thereon at the rate of one and a half percent (1.5%) per month until paid in full. In addition, Company shall pay a service fee equal to fifty percent (50%) of the applicable Closed Loan Fee for each such loan.

Modification of Fees.LendingTree and Company may agree to pricing, volume parameters, or Evaluation Criteria, or subsequently adjust any pricing, volume parameters, or Evaluation Criteria listed above. Such agreements and changes must be mutually agreed upon by the parties in writing (email or through Canopy acceptable) prior to implementation. Any and all changes will be considered effective on the date agreed to by both parties. In addition to making changes to pricing in Canopy as permitted herein, Company may request modifications be made by its Account Manager. The Account Manager will make the agreed upon modifications and update Canopy accordingly. Company will receive an email notification through Canopy confirming each modification.

Business Loans Policy

All capitalized terms not otherwise defined in this policy shall have the meanings ascribed to them in the LendingTree Terms and Conditions.

Company Information. Company shall provide the Company Information to LendingTree prior to Launch, and shall maintain current and accurate Company Information at all times during the Term. Company will promptly notify LendingTree of the revocation, suspension or surrender of any applicable Company licenses, permits, authorizations and/or exemptions that Company relies on to offer Company Products in the states in which it will do business through the LendingTree Site.

Licenses. Upon LendingTree’s request, Company shall certify that it is properly licensed to offer Company Products, to receive the Services provided by LendingTree, and to perform its obligations in the states in which it is doing business. Upon LendingTree’s request, Company shall provide LendingTree with a copy of any bank charter(s), licenses, permits, authorizations and exemptions related thereto.

Evaluate QFs. Company shall have sole responsibility for evaluating and responding to QF and QF Information received through the LendingTree Site or through direct communications between Potential Borrowers and Company.

Respond to QFs. At least one Company Response must be delivered for the Company Product type requested.

Duplicate QFs. A “Duplicate QF” is defined as a QF in which the Potential Borrower submitting the QF has the same: (i) first name and last name; (ii) email address; and/or (iii) business name as a previously submitted QF. LendingTree will not match or transmit a Duplicate QF to Company within ten (10) calendar days of transmission of a previously transmitted QF (the “Duplicate QF Match Window”). Company will be billed the Transmission Fee for any Duplicate QFs transmitted to and received by Company outside of the Duplicate QF Match Window.

Reports. Company shall provide Tree the following reports in a mutually agreed upon manner:

  • No later than 5:00 p.m. eastern standard time on the third (3rd) business day of each month, Company shall report: i) the number of closed loans or other credit transactions entered into with Potential Borrowers during the preceding month, ii) the Company Response information for each Potential Borrower, along with each Potential Borrower’s name and Qualification Form number, the date the Qualification Form was received, the loan amount and the closing date for the loan and iii) any other information reasonably requested by Tree. Company should report a loan as closed within three (3) business days after the expiration of any applicable borrower rescission period. In the event Company fails to provide reporting in accordance with this section for four (4) or more months in a calendar year, regardless if such failure occurs consecutively, Tree may, in its sole discretion: (x) assess a one thousand dollar ($1000.00) penalty fee, in addition to any amounts due and owing hereunder, and/or (y) change Company’s pricing to Transmission Fees only. For purposes of clarity, Company may be subject to the penalty fees more than once per calendar year (provided by way of example only: If Company fails to provide reporting in January, February, March, and April, submits a report in May, and fails to provide reporting again in June, July, August, and September, Tree may assess an additional one thousand dollar ($1000.00) penalty fee. Any penalty fees assessed pursuant to this section shall be invoiced separately and subject to the payment terms set forth in the Terms.

Description of Fees. A “Transmission Fee” is the Fee charged for each Lead transmitted to Company. A “Closed Loan Fee” is the Fee for each loan or other type of credit product “originated” through the LendingTree Site and closed by Company. The Closed Loan Fee is based on the Company Product type and/or amount closed.

Attribution. Company Products provided to a Potential Borrower whose QF Information was transmitted to Company through the LendingTree Site shall be deemed to have been “originated” through the LendingTree Site unless Company, within ten (10) business days after LendingTree’s written request, supplies LendingTree with reasonable verification that Company received such Potential Borrower’s request through another marketing channel. In the event that LendingTree determines that Company has failed to report a transaction entitling LendingTree to a Closed Loan Fee, Company shall promptly pay LendingTree the Closed Loan Fee attributable to such loan plus interest thereon at the rate of one and a half percent (1.5%) per month until paid in full. In addition, Company shall pay a service fee equal to fifty percent (50%) of the applicable Closed Loan Fee for each such loan.

Modification of Fees. LendingTree and Company may agree to pricing, volume parameters, or Evaluation Criteria, or subsequently adjust any pricing, volume parameters, or Evaluation Criteria listed above. Such agreements and changes must be mutually agreed upon by the parties in writing (email or through Canopy acceptable) prior to implementation. Any and all changes will be considered effective on the date agreed to by both parties. In addition to making changes to pricing in Canopy as permitted herein, Company may request modifications be made by its Account Manager. The Account Manager will make the agreed upon modifications and update Canopy accordingly. Company will receive an email notification through Canopy confirming each modification.